Anyone currently insured under a AXA policy has access to this free service that offers remote medical consultation, medical advice & treatment options.

Ability to book an appointment with English, Spanish, Portuguese, Italian or German speaking doctors via the Application and to upload before the consultation, scans, test results and medical reports.

English, Spanish, Portuguese, Italian or German speaking doctors available with direct access by phone or via call back or via the Application(with video capabilities).

Delivery of prescriptions, if required, through nearby pharmacy or via the Application.

How does it work?

• Service accessible via phone by calling your usual assistance service shown on your /AXA ID Card.




• Service accessible through the application by following the below steps.