Anyone currently insured under a AXA policy has access to this free service that offers remote medical consultation, medical advice & treatment options.


  • Ability to book an appointment with English, Spanish, Portuguese, Italian or German speaking doctors via the Application and to upload before the consultation, scans, test results and medical reports.

  • English, Spanish, Portuguese, Italian or German speaking doctors available with direct access by phone or via call back or via the Application(with video capabilities).

  • Delivery of prescriptions, if required, through nearby pharmacy or via the Application.


How does it work?

  • Service accessible via phone by calling your usual assistance service shown on your /AXA ID Card.

  • Service accessible through the application by following the below steps.

how to steps


play store iconOpens a new window apple store iconOpens a new window